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Dr. Bob is Robert Hsiung, MD,
bob@dr-bob.orgShown: posts 1 to 4 of 4. This is the beginning of the thread.
Posted by Quintal on May 12, 2008, at 22:04:26
I've just ordered the camera that I've been saving for, then I went and pressed the back button and it re-ordered it!!! For £482! I can't afford to have two transactions that size, so either my bank will decline it and charge me a fee, or it will accept it and charge me a fee. I can't afford to pay bank fees either. This is turining into a nightmare.
I've sent them two emails explaining what happened and begging them to cancel the second order. I just hope they get the email before they try to process the order. Knowing my luck... bets anyone?
Q
Posted by Phillipa on May 12, 2008, at 22:46:18
In reply to Heelp!! I've just clicked the order button twice!, posted by Quintal on May 12, 2008, at 22:04:26
I'm hoping they notice two orders from the same person at about the same time and then I feel they will understand your e-mail and you'll be okay. Fingers and Toes crossed. Phillipa
Posted by realitybites on May 12, 2008, at 22:50:09
In reply to Heelp!! I've just clicked the order button twice!, posted by Quintal on May 12, 2008, at 22:04:26
I once did that when I was ordering something and I managed to get in contact with someone in customer service and they said, if they see a double order come through they will only process one. They watch for those things, because they happen. Hopefully you will have the same experience as I did. Im betting it will only go through once. I hope Im right!
Posted by Quintal on May 13, 2008, at 13:42:47
In reply to Heelp!! I've just clicked the order button twice!, posted by Quintal on May 12, 2008, at 22:04:26
I found an email this morning to say they had indeed cancelled the second order as I asked them to. I checked with my bank and only one payment had been taken, thank goodness. I'm not usually that lucky.
Q
This is the end of the thread.
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